Your Instruments. Our Expertise.

The standard warranty period is 1 (one) year from purchase of device. We offer an additional 6 months warranty if you register your device within the first 3 (Three) months of purchase.

The warranty covers any fault in instrument or parts due to a manufacturing defect. It does not cover the same if there is damage to the device.No warranties apply to chargers, cables  or any other accessories. Read full warranty terms here.

There is no charge in warranty period if the device is shipped to us at your cost. In case of requesting pickup and drop, or repair at your location (if applicable) there will be additional charges for the same.

Yes your dealer can handle claim on your behalf. Once repaired the device will be sent directly to customer in warranty cases.

We offer an additional 6 months of warranty cover on your device if registered within 3 months of purchase.

The time for repairs depends on the problem as well as availability of parts. The same will be communicated by the technician to the customer via email. You can also check this on your account page.

The device serial number is mentioned on the box the device came with and in your invoice.

The default procedure is that we repair the devices in warranty. If however we deem a product non-repairable then a replacement which is in a similar condition as the one submitted will be provided.